Terms & Conditions
Effective Date: 10-04-2026 · Last Updated: 10-04-2026
🌿 1. Introduction
Welcome to Rootara Farm ("Company", "we", "our", "us"). These Terms & Conditions govern your use of our website, mobile application, and services. By accessing or using our platform, you agree to be legally bound by these Terms.
✅ 2. Eligibility
By using our services, you confirm that:
- You are legally capable of entering into a binding agreement
- All information provided by you is accurate and complete
🌳 3. Nature of Services
Rootara Farm provides:
- Tree Ownership Programs 🌱
- Fruit Subscription Services 🍊
- Farm-based produce delivery 🚜
⚠️ Important Clarification:
- You do not own the land
- You receive rights to the tree and its produce only
- Tree growth and yield depend on natural agricultural conditions
📦 4. Orders & Subscriptions
- All orders are subject to availability and seasonal cycles
- Subscription plans provide priority access and benefits
- Subscribers may order smaller fruit quantities (e.g., 5–10 kg boxes)
- Order confirmation occurs only after successful payment
💰 5. Pricing & Payment
- All prices are listed in INR (₹)
- Payments must be made in full at the time of purchase
- We use secure third-party payment gateways such as Razorpay
- Prices and plans may change without prior notice
🌦 6. Agricultural Disclaimer
You acknowledge that farming involves risks beyond our control, including:
- Weather conditions (rainfall, drought, storms)
- Pest attacks or diseases
- Soil and environmental factors
👉 Therefore, exact yield, size, or quantity of fruits is not guaranteed
🚚 7. Delivery & Logistics
- Deliveries are based on harvest cycles and availability
- Estimated delivery timelines may vary
- Delays may occur due to weather or logistical issues
🔄 8. Cancellation & Refund
- Refunds are governed by our Refund Policy
- Orders once processed may not be canceled
- Subscription cancellations may apply only for future cycles
👤 9. User Responsibilities
You agree to:
- Provide accurate personal and delivery information
- Maintain confidentiality of your account
- Use the platform responsibly
🚫 10. Prohibited Activities
You must not:
- Engage in fraud or misuse of services
- Attempt unauthorized access to systems
- Resell products/services without permission
- Use the platform for illegal activities
🔐 11. Intellectual Property
All content on Rootara Farm, including:
- Logo
- Website design
- Text, images, videos
is the property of Rootara Farm and protected by applicable laws.
⚖️ 12. Limitation of Liability
Rootara Farm shall not be liable for:
- Natural farming losses
- Delays caused by external factors
- Indirect or consequential damages
👉 Our liability is limited to the amount paid for the service.
🔄 13. Modifications to Terms
We reserve the right to update or modify these Terms at any time. Continued use of the platform implies acceptance of updated Terms.
🛑 14. Termination
We may suspend or terminate your access if:
- You violate these Terms
- You engage in fraudulent or harmful activities
🌍 15. Governing Law
These Terms shall be governed by the laws of India. Any disputes shall be subject to jurisdiction of appropriate courts in India.